FAQ (Frequently Asked Questions)
We’re here to make your experience smooth, joyful, and full of love. If you don’t see your question below, feel free to contact us here— we’re happy to help!
Shipping & Processing
How long will it take to receive my order?
We process all orders within 3–5 business days. Shipping typically takes 3–7 business days (U.S. only), depending on your location. During high-volume seasons or launches, please allow extra time.
Do you offer international shipping?
Some not all, but we’re working on it! Stay tuned and follow us on Instagram for updates.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking info. Didn’t get it? Contact us and we’ll help!
Product & Sizing
How do I know what size to order?
Check out our Size Guide for exact measurements and fit suggestions. If you’re between sizes, we recommend sizing up for a more relaxed fit.
How should I care for my clothing?
We recommend washing your items inside out with cold water and air drying for long-lasting wear. Avoid bleach or harsh detergents to preserve the print and fabric.
Orders & Payments
What payment methods do you accept?
We accept major credit cards, Apple Pay, Google Pay, and Shop Pay.
Can I make changes to my order after placing it?
If your order hasn’t been processed yet, we’ll do our best to update it. Reach out ASAP at hello@firstloveclothing.com.
Returns & Exchanges
Do you accept returns or exchanges?
Because most items are made to order, we currently do not offer returns or exchanges unless the product is defective or damaged. If there’s an issue, please contact us within 7 days of receiving your order and we’ll make it right.
Faith & Community
Where can I submit a prayer request?
Right here! We believe in the power of prayer and would be honored to stand with you.
Can I share a testimony?
Yes, please! Your story could inspire someone else. Submit your testimony here to be featured on our page.
Partnerships & Collabs
Do you collaborate with influencers or ministries?
We do! Head over to our Partner With Us page to apply. We love connecting with those who share our heart for revival and love.